Voya Reliastar Life Insurance Login – How To Access & Manage Your Account Online
If you are looking for ways in which you can access your Voya Reliastar Life Insurance Login account online and you don’t know about it, do not panic, good you are here. First of all, Voya Reliastar Life Insurance Login gives you safe access to manage your life insurance policies as a policyholder, check and file a claim online, update and make payments, print and download your policy documents and many more.
In this post, you will get full information about how you can access your Voya Reliastar Life Insurance Login portal and how you can access your Voya Reliastar Life Insurance Login. If you are a registered policyholder with Voya Reliastar Life Insurance, you enjoy the benefits of accessing your login portal via the official login website or through the mobile app. You can access the website 24/7 to manage your account online and the portal is safe and easy to use.
What is Voya Reliastar Life Insurance?
Voya Reliastar Life Insurance also known as Voya Financial Ins. (NYSE: VOYA) is a leading wealth and investment insurance company that offers insurance products, solutions, and technologies to over 14.7 million individuals, workplace, and institutional clients ensuring they are well-planned, protected and insured.
The company also provides innovative digital capabilities that enhance participant education and user experience through all life stages. Some of the innovative measures include myVoyage, a first-of-its-kind personalized financial guidance and connected workplace-benefits digital platform. It also has Voya Claims 360, an integrated and intuitive model designed to simplify the claims process for supplemental health insurance products.
Voya Reliastar Life Insurance is known to be an insurance company that enables employers to get a comprehensive benefits package with flexible and easy plans. It is regarded as an insurance company that offers employees the ability to continue coverage after separating from their employer and pay premiums directly to the insurance company. The insurance company is known as an employee-paid life insurance company that accumulates cash value as long as payment continues, and this enables the policy owner to borrow against the value shown in the policy.
Voya Reliastar Life Insurance is a leading provider of supplemental health insurance in the U.S. and offers a comprehensive and highly flexible portfolio of stop loss, life, disability, and voluntary insurance products to businesses covering more than 6.6 million individuals through the workplace. Voya also offers health savings and spending accounts through our health accounts solutions business. Through Benefitfocus, a Voya company, the company also provides benefits administration capabilities to 16.5 million individual subscription employees across employer and health plan clients.
Insurance Products of Voya Reliastar Life Insurance
There are different insurance products you can enjoy on the Voya Reliastar Life Insurance portal and this includes the following;
- Life insurance
- Annuities
- Mutual Fund Express IRA
- Select Advantage Accounts
- Voya Brokerage
- Voya Mutual Funds
- Planwithease.com
- Retiree HRA
- Direct Bill & Retiree Billing & COBRA
- Nonqualified Deferred Compensation plan
- Voya claims center
- Health Accounts solutions
Benefits of Voya Reliastar Life Insurance Login
There are several benefits policy owners can enjoy by using the Voya Reliastar life insurance login, they include the following.
- Access to vital information
- Check the status and file a claim
- Schedule payment, update and make payment
- Print ID cards or evidence of insurance
- Manage insurance policy
How to Create a Voya Reliastar Life Insurance Login Online Account
To log in to your online account, you must create an account online first with Voya Reliastar Life Insurance. If you are a new user and don’t know how to create an account, do not panic, you will learn the required steps to create your account below.
- Start by going to the Voya Reliastar life insurance registration page in the web browser of your device.
- Next, you will be required to enter your information which includes Social Security Number/Tax ID Number, Date of Birth, and Policy Number.
- Then click on “Continue”.
- On the next page, follow the prompt to create your “Username” and “Password” and then create your account.
Voya Reliastar Life Insurance Login Guide
Now that you have successfully created your account, you can now login to your Voya Reliastar Life Insurance Login page by following the steps below.
- Visit the Voya Reliastar Life Insurance Login page in the web browser of your device.
- Next, enter your “username” and “password”.
- Click on “Login”.
How to Change your Voya Reliastar Life Insurance Login Password or Username
If you forgot your password or username, do not panic, the steps below will guide you on how you can recover it back.
- Go to the Voya Reliastar life insurance login page – https://login.voya.com/voyassoui/index.html?target=https%3A%2F%2Fmy.voya.com%2Fmyvoya%2Flogon#/login in the web browser of your device.
- If you want to change your username, click on the “Forgot your username” link, if you want to change your password, click on the “Forgot your password” link.
- For the password, enter your “username” and the “last 4 digits of SSN/Tax ID number”
- Then, click on “Continue”.
- On the next page, follow the prompt and reset your password.
- For username, enter your “SSN/Tax ID Number” and “date of birth” in the specified field.
- Then, click on “Continue”.
- On the next page, follow the prompt and reset your username.
How to Access Voya Reliastar Life Insurance Login on the Mobile App
Another way you can use to access your Voya Reliastar life insurance login portal is by using the mobile app. Policyholders can access the Voya Reliastar Life Insurance app on their iOS or Android to manage their account from their mobile devices. To do this, kindly follow the steps below.
- Go to Google play store or App Store and download the Voya Reliastar Life Insurance Insurance app.
- Once download is complete, install it on the device and then log in with your login credentials.
Voya Reliastar Life Insurance Claims Centers
Voya Reliastar Life Insurance offers you a claims process that makes you file your claim better. You can View a checklist and FAQ before you begin and the processes entail the following.
- Start a Claim
- Continue a Claim
- Track a Claim
Start a Claim
To file a claim, simply go to the Voya Reliastar life insurance claim centers, and click on the “Get started” link to begin. To file your claim, it requires five steps which include:
- Step 1: Supply your Personal Info – you will provide information about you, the person submitting the claim. Usually, this is the policyholder but you could be an employer or beneficiary. You will also provide information about who the claim is meant for, such as yourself, a covered spouse, or child, or a beneficiary. You will be required to supply the policyholder’s name, policyholder birthdate, policyholder social security number, claimant’s name, claimant birthdate, and claimant’s social security number.
- Step 2: Supply your Insurance Info – you will have to identify the specific insurance coverage for which you’re filing this claim. This may be helpful to review the certificate of coverage, or policy before you begin. The Certificate of Coverage is available from your human resources department or benefits administrator. If you have an individual policy, the policy documents were provided to you when your coverage was issued. You will need your Employer or Association name (if applicable) and Group number (this is not required, but helpful to speed up your claim).
- Step 3: Provide your Claims details – In order to complete a review of your claim, Voya Reliastar Life Insurance may ask for supporting details or proof of loss. Failure to provide the necessary supporting documentation can delay the processing of your claim. More details about the supporting documents you’ll need are included in the FAQs & Checklists. Keep in mind that you will be required to provide the information below based on the type of claim you are submitting.
- Accident claims – Proof of injury and treatment received (medical records, itemized bills or admit/discharge summary), and Accident details
- Wellness/Health Screening claims – Screening test type and date of test and medical provider name
- Hospitalization claims – Itemized bill (Hospital form UB04) OR Attending Physician’s Statement of Hospital Confinement Indemity form signed by your physician.
- Critical illness claims – Medical records confirming the diagnosis of the critical Illness OR Attending Physician’s Statement of Critical Illness / Specified Disease form signed by your physician
- Step 4: Payment Options – In this step, you will let Voya Reliastar Life Insurance know if you’d prefer to receive an approved benefit via a check by mail, Electronic Funds Transfer (EFT) directly into your bank account (U.S. banks only) or ACH (foreign banks only). Life insurance claims are only paid by check.
- Review & Submit – Finally, you’ll review your submission, accept terms and conditions, and submit your claim. You will receive an email confirmation when you’re done. For Supplemental Health claims, use the claim number in that email to check your claim’s status.
How to Contact Voya Claims Center for Assistance
For Accident, Critical Illness/Specified Disease, Hospital Confinement Indemnity and Wellness/health Screening benefit claims call 877-236-7564 9:00 am – 8:00 pm EST Monday – Friday
For Short Term Disability Income Insurance, Long Term Disability Income Insurance and/or Voya Leave Management claims, call 888-305-0602 8:00 am to 6:00 pm EST Monday – Friday.
For all other claims, call 888-238-4840 9:00 am – 6.30 pm EST Monday – Friday
How to Check the Status of your claim
You can check your Voya Reliastar life insurance claim status for your Accident Insurance, Critical Illness/Specified Disease Insurance, Hospital Confinement Indemnity Insurance, Wellness Health Screening, Life Insurance – excludes Waiver of Premium and Survivor.
To check on the status of your claim, please provide the following:
- Go to the Voya Claim Center status page – https://claimscenter.voya.com/static/claimscenter/status/ in the web browser of your device.
- Enter the Claim Number that was provided to you either in your confirmation email or by phone from your claim representative.
- For Accident Insurance, Critical Illness/Specified Disease Insurance, Hospital Confinement Indemnity Insurance or Wellness/Health Screening claims, enter the POLICY HOLDER’s last four digits of the SSN, month, and day of birth.
- For Life Insurance claims, enter the BENEFICIARY’s last four digits of the SSN, month, and day of birth.
Once you enter the required information, click on the “Check Status” button.
How to Contact Voya Reliastar Life Insurance Customer Service
If you want to reach out to the Voya Reliastar life insurance customer service team for payment or any other pressing issues, kindly call the representative phone number at 800-584-6001 or send a fax to 800-643-8143. Customer Services Associates are available Monday – Friday, 8 AM to 9 PM ET, except on stock market holidays.
Other Mediums to reach out to customer service include the following;
Retirement Plan Customers
Enrol in Your Employer’s Plan
Voya Retirement Insurance and Annuity Company
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
888-311-9487
Existing Plan Participants and Select Advantage
Voya Retirement Insurance and Annuity Company
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-584-6001
Nonqualified Deferred Compensation Account Holders
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
833-486-9267
Fixed/Variable Account Holders
ReliaStar Life Insurance Company
Hours: 9 a.m. to 7 p.m. ET Monday through Friday
877-884-5050
Open an Individual Account
Hours: 8 a.m. to 6 p.m. ET Monday through Friday
Open an account
844-576-8692
Advisors & Consultants
Retirement Consultant
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4
Nonqualified Deferred Compensation
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4
Select Advantage Wholesale Distribution
Sales and Service
voyaselectadvantage.com
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-344-6860
Employers
Small-Mid Corporate Plans
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4
Large-Mega Corporate Plans
Hours: 8 a.m. to 5 p.m. ET Monday through Friday
844-230-8692
Nonqualified Deferred Compensation
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
866-481-3653, Option 4
Tax-Exempt
Hours: 8 a.m. to 9 p.m. ET Monday through Friday
800-584-6001
Employee Benefits
Group Life, Supplemental Health and Disability Insurance Customers
Visit voya.com/claims to manage your claim or find product-specific contact information.
For general questions not specific to claims, call:
800-955-7736
Health Account Solutions Customers
For general questions send email to [email protected] or call:
833-232-4673
Individual Life Insurance
Policy Owner Customer Service
Hours: 9 a.m. to 7 p.m. ET Monday through Friday
877-886-5050
Claims Customer Service
Start a claim and check a claim status
Hours: 9 a.m. to 5 p.m. ET Monday through Friday
877-886-5050
Agent Inforce Policy Customer Service
Hours: 9 a.m. to 7 p.m. ET Monday through Friday
855-848-2303
Agent Contracting and Commissions Customer Service
Hours: 9 a.m. to 6 p.m. ET Monday through Friday
855-848-2303
